Tech HubHow the RMA process works
1Submit RMA requestSend the form with item number, serial number and fault description.
2Receive RMA numberYou receive an RMA number and the shipping label by e-mail.
3Send in the devicePack it well and send it to our service centre with the RMA number.
4Inspection & returnRepair or replacement, followed by free return shipping.
Start an RMA request
Send us the device data – we issue your RMA number and send you the shipping label.
Check RMA status
Enter your RMA number and your postcode to see the current processing status.