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Welcome to our RMA centre

RMA services are only offered for PureLink products purchased through official channels. More information on our limited warranty page.

How the RMA process works

1Submit RMA requestSend the form with item number, serial number and fault description.
2Receive RMA numberYou receive an RMA number and the shipping label by e-mail.
3Send in the devicePack it well and send it to our service centre with the RMA number.
4Inspection & returnRepair or replacement, followed by free return shipping.

RMA request

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Check RMA status

Enter your RMA number and your postcode to see the current processing status.

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